Takool

At Takool they had a problem common to many burger joints and casual dining venues: each channel ran on its own. Front-of-house with its POS, kitchen with paper orders and delivery on different apps. Coordinating everything during a peak service was practically impossible.

Success story: Takool

With Qamarero, they unified front-of-house, kitchen and delivery operations in a single platform. Table orders, QR orders and Uber Eats orders enter the same POS and are automatically distributed to the kitchen display screens (KDS) by station.

Key takeaways

• Front-of-house, kitchen and delivery integrated in a single system
• KDS per station: each chef sees only their own (grill, fryer, plating)
• Uber Eats orders enter the POS automatically with no manual re-entry
• -35% kitchen errors and -20% service times at peak hours

From three different systems to just one

Before Qamarero, Takool ran front-of-house, kitchen and delivery on different systems that did not talk to each other. The kitchen team received orders from three different sources (front-of-house, QR, Uber Eats) and had to prioritise them by guesswork. The result: errors, delays and customers waiting.

With Qamarero, everything enters the same flow. Each order appears on the KDS with priority, target time and the responsible station. The kitchen works without thinking about where the order came from: it just executes.

Operational result

The Takool team highlights three main improvements:

• Faster service: -20% in average preparation times thanks to the KDS per station.
• Fewer errors: -35% in mis-prepared or swapped orders.
• A more relaxed team: the kitchen no longer improvises with priorities, they see them on screen.

Hospitality owners like you already trust Qamarero