La Tata Café

Fran tells us how he streamlined his operation

Vídeo del caso de La Tata Café

In a venue with a wide menu and several services—breakfasts, afternoon snacks and evening drinks—Fran tells us how his experience as a waiter has improved, speeding up his work while growing the restaurant’s revenue.

Success story: La Tata Café

In the heart of Santiponce, on Avenida Extremadura 109, you will find a welcoming café that has gone through a fascinating digital transformation. The venue, founded by Mario, an entrepreneur with years of experience in the sector, has adopted an innovative way to manage orders.

Fran, a student who works at the café, tells us how they switched from paper orders to a mobile system. The change has improved service efficiency and has been well received by customers. The new method not only speeds up the ordering process but also lets customers place their requests directly from the table, even when the venue is full.

Key takeaways

  • The café has adopted a mobile ordering system that improves efficiency.
  • Customers can place orders directly from their tables using QR codes.
  • The new system has grown customer satisfaction and the business’s revenue.

The story of the café in Santiponce

The café in Santiponce, located on Avenida Extremadura 109, is a business born from Mario’s dream. After years working in different bars, he decided to open his own venue. Fran, a student, joined the team looking for a flexible job that would fit around his studies.

The café offers a complete experience for its customers. You can enjoy everything from breakfast to dinner, including afternoon snacks and drinks. Variety is the key to its success.

About six months ago, the café took a step toward modernisation by adopting a digital order system. Although it was a change at first, the team adapted quickly. The new technology has improved service efficiency and customer satisfaction.

The system includes QR codes on the tables, which lets customers place orders directly from their phones. That has been especially useful at busy times, cutting waiting times.

The team has noticed a sales boost thanks to this new way of ordering. Customers can order easily without having to wait for a member of staff to be available.

Customer reaction has been very positive. Many comment on how modern the system is and seem to enjoy the experience. Fran, as a waiter, recommends this system to other venues for its ease of use and the benefits it brings to the business.

Fran’s daily routine at the café

Fran works at a café in Santiponce, located on Avenida Extremadura 109. His boss, Mario, opened the business after years of experience in different bars. Fran, being a student, found in this job the flexibility he needed.

The café offers everything, from breakfasts to drinks and afternoon snacks. They recently changed how they take orders. They used to use pen and paper, but now they use a mobile app called Qamarero.

The Qamarero app has improved their work a lot:

  • It has QR codes for every table
  • The menu is easy to use, with colour-coded categories
  • Orders reach the kitchen and the bar more quickly

Customers adapted quickly and like it a lot. They say it is very modern. Fran has noticed they sell more, especially at busy times when people can order without waiting for a waiter.

Fran recommends the app to other waiting staff. It is easy to use and makes the work faster. The support team responds quickly via WhatsApp if there are any questions.

From paper to mobile: a change in order taking

The café in Santiponce has taken a step forward in customer service. Before, they used pen and paper to take orders, but now they use a mobile app called Qamarero. The change has brought many advantages.

The app is easy to use. It has categories with different colours, which helps you find products quickly. Customers can place orders from their tables using QR codes. That is very useful when the bar is full.

The café team is happy with the change. It lets them work faster, especially at breakfast. Orders go straight to the kitchen, which speeds up service.

Customers are also happy. Many say it is very modern. They can order whenever they want, without waiting for a waiter to be free. That has grown the café’s sales.

The team at the café in Santiponce recommends this app to other bars. It is easy to learn and improves service. The company that built the app also offers great technical support via WhatsApp.

Benefits of the digital system

Better customer experience

Customers feel happier with the new digital system. They find it modern and efficient. They can order from their tables without having to wait for a waiter. That is especially useful when the venue is full.

Quick technical support

The team gets immediate technical help. When they have questions, they send a WhatsApp message and get answers right away. That makes the system easy to use and resolves issues quickly.

Unique QR codes

Each table has its own QR code with a special design. That lets customers place orders independently from their table. It is a feature that adds a personal touch to the service.

Easy-to-use menu

The digital menu is very simple to navigate. It is organised by colour-coded categories. That helps the team and customers find products easily. The interface is clear and simple to use.

Constant updates

The system is updated every week. The team gets information about new features via WhatsApp. That keeps the system fresh, with continuous improvements for staff and customers.

Service improvements

More efficient breakfasts

Using the app has transformed the breakfast process. Before, orders were taken with pen and paper. Now the waiter uses their phone to take orders. That speeds up the whole process. The order reaches the kitchen and the bar faster. Customers receive their toasts and coffees sooner.

Faster drinks service

The app has changed how drinks are ordered. Customers can place orders from their tables without waiting for a waiter. That is very useful when the bar is full. Drinks are prepared at the bar and taken straight to the table. Service is faster and customers are happier.

Sales boost

The app has helped grow sales. Customers can now order at any time, even if the team is busy. For example, if someone wants a mixed drink, they do not have to wait or go to the bar. They just use the app and the order reaches their table. That makes customers order more and the bar earn more.

Customer feedback

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Customers at La Tata are very happy with the new ordering system. Many say “How modern!” when they see how it works. They like being able to order from the table without having to wait for a waiter.

The system is easy to use. It has colour-coded categories that help you find what you want. Customers can order whenever they want, even if the team is busy. That has grown sales, especially with drinks.

People got used to the app quickly. They think it is a good idea and are satisfied. The bar can serve more customers and faster thanks to this technology.

The team is also happy. The work is easier and faster with the app. They no longer use pen and paper. Orders now reach the bar or the kitchen directly. That helps a lot, especially at breakfast and at busy times.

Tips on use and customer experience

The digital order system has transformed how the café works. The team now uses their phones to take orders, which speeds up the process and improves customer satisfaction.

The app is easy to use both for staff and customers. It has colour-coded categories that make it simple to find products. Customers can scan unique QR codes on each table to place orders directly.

This technology has brought several benefits:

  • Faster orders, especially at peak hours
  • Less waiting time for customers
  • Higher drinks sales
  • More efficient delivery of orders to the tables

Customers have adapted well to the new system. Many describe it as “modern” and novel. They seem to enjoy being able to order from their tables without having to wait for a waiter.

For the team, the order pad has been especially useful at breakfast. Orders reach the kitchen faster, which speeds up the preparation of toasts and coffees.

App technical support is very good. They respond quickly via WhatsApp when questions come up. They also send weekly updates on new features.

Success story: La Tata Café

In the heart of Santiponce, on Avenida Extremadura 109, you will find a welcoming café that has gone through a fascinating digital transformation. The venue, founded by Mario, an entrepreneur with years of experience in the sector, has adopted an innovative way to manage orders.

Fran, a student who works at the café, tells us how they switched from paper orders to a mobile system. The change has improved service efficiency and has been well received by customers. The new method not only speeds up the ordering process but also lets customers place their requests directly from the table, even when the venue is full.

Key takeaways

  • The café has adopted a mobile ordering system that improves efficiency.
  • Customers can place orders directly from their tables using QR codes.
  • The new system has grown customer satisfaction and the business’s revenue.

The story of the café in Santiponce

The café in Santiponce, located on Avenida Extremadura 109, is a business born from Mario’s dream. After years working in different bars, he decided to open his own venue. Fran, a student, joined the team looking for a flexible job that would fit around his studies.

The café offers a complete experience for its customers. You can enjoy everything from breakfast to dinner, including afternoon snacks and drinks. Variety is the key to its success.

About six months ago, the café took a step toward modernisation by adopting a digital order system. Although it was a change at first, the team adapted quickly. The new technology has improved service efficiency and customer satisfaction.

The system includes QR codes on the tables, which lets customers place orders directly from their phones. That has been especially useful at busy times, cutting waiting times.

The team has noticed a sales boost thanks to this new way of ordering. Customers can order easily without having to wait for a member of staff to be available.

Customer reaction has been very positive. Many comment on how modern the system is and seem to enjoy the experience. Fran, as a waiter, recommends this system to other venues for its ease of use and the benefits it brings to the business.

Fran’s daily routine at the café

Fran works at a café in Santiponce, located on Avenida Extremadura 109. His boss, Mario, opened the business after years of experience in different bars. Fran, being a student, found in this job the flexibility he needed.

The café offers everything, from breakfasts to drinks and afternoon snacks. They recently changed how they take orders. They used to use pen and paper, but now they use a mobile app called Qamarero.

The Qamarero app has improved their work a lot:

  • It has QR codes for every table
  • The menu is easy to use, with colour-coded categories
  • Orders reach the kitchen and the bar more quickly

Customers adapted quickly and like it a lot. They say it is very modern. Fran has noticed they sell more, especially at busy times when people can order without waiting for a waiter.

Fran recommends the app to other waiting staff. It is easy to use and makes the work faster. The support team responds quickly via WhatsApp if there are any questions.

From paper to mobile: a change in order taking

The café in Santiponce has taken a step forward in customer service. Before, they used pen and paper to take orders, but now they use a mobile app called Qamarero. The change has brought many advantages.

The app is easy to use. It has categories with different colours, which helps you find products quickly. Customers can place orders from their tables using QR codes. That is very useful when the bar is full.

The café team is happy with the change. It lets them work faster, especially at breakfast. Orders go straight to the kitchen, which speeds up service.

Customers are also happy. Many say it is very modern. They can order whenever they want, without waiting for a waiter to be free. That has grown the café’s sales.

The team at the café in Santiponce recommends this app to other bars. It is easy to learn and improves service. The company that built the app also offers great technical support via WhatsApp.

Benefits of the digital system

Better customer experience

Customers feel happier with the new digital system. They find it modern and efficient. They can order from their tables without having to wait for a waiter. That is especially useful when the venue is full.

Quick technical support

The team gets immediate technical help. When they have questions, they send a WhatsApp message and get answers right away. That makes the system easy to use and resolves issues quickly.

Unique QR codes

Each table has its own QR code with a special design. That lets customers place orders independently from their table. It is a feature that adds a personal touch to the service.

Easy-to-use menu

The digital menu is very simple to navigate. It is organised by colour-coded categories. That helps the team and customers find products easily. The interface is clear and simple to use.

Constant updates

The system is updated every week. The team gets information about new features via WhatsApp. That keeps the system fresh, with continuous improvements for staff and customers.

Service improvements

More efficient breakfasts

Using the app has transformed the breakfast process. Before, orders were taken with pen and paper. Now the waiter uses their phone to take orders. That speeds up the whole process. The order reaches the kitchen and the bar faster. Customers receive their toasts and coffees sooner.

Faster drinks service

The app has changed how drinks are ordered. Customers can place orders from their tables without waiting for a waiter. That is very useful when the bar is full. Drinks are prepared at the bar and taken straight to the table. Service is faster and customers are happier.

Sales boost

The app has helped grow sales. Customers can now order at any time, even if the team is busy. For example, if someone wants a mixed drink, they do not have to wait or go to the bar. They just use the app and the order reaches their table. That makes customers order more and the bar earn more.

Customer feedback

Customers at La Tata are very happy with the new ordering system. Many say “How modern!” when they see how it works. They like being able to order from the table without having to wait for a waiter.

The system is easy to use. It has colour-coded categories that help you find what you want. Customers can order whenever they want, even if the team is busy. That has grown sales, especially with drinks.

People got used to the app quickly. They think it is a good idea and are satisfied. The bar can serve more customers and faster thanks to this technology.

The team is also happy. The work is easier and faster with the app. They no longer use pen and paper. Orders now reach the bar or the kitchen directly. That helps a lot, especially at breakfast and at busy times.

Tips on use and customer experience

The digital order system has transformed how the café works. The team now uses their phones to take orders, which speeds up the process and improves customer satisfaction.

The app is easy to use both for staff and customers. It has colour-coded categories that make it simple to find products. Customers can scan unique QR codes on each table to place orders directly.

This technology has brought several benefits:

  • Faster orders, especially at peak hours
  • Less waiting time for customers
  • Higher drinks sales
  • More efficient delivery of orders to the tables

Customers have adapted well to the new system. Many describe it as “modern” and novel. They seem to enjoy being able to order from their tables without having to wait for a waiter.

For the team, the order pad has been especially useful at breakfast. Orders reach the kitchen faster, which speeds up the preparation of toasts and coffees.

App technical support is very good. They respond quickly via WhatsApp when questions come up. They also send weekly updates on new features.

Hospitality owners like you already trust Qamarero

The venue

Avenida Extremadura 109

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